“CompTIA projects global IT industry growth of 4.1 percent in 2017. If this growth materializes, it will push the $3.4 trillion global IT industry past the $3.5 trillion mark by year’s end,” according to the CompTIA IT Industry Outlook 2017. A one-hundred-billion-dollar increase in one year in an already massive market, where sufficient candidates are already lacking, has to spell job openings, and it does.
ITCareerFinder targets the ten hottest IT jobs this year, based on market data, outlining the skills you need to step into these positions. (The Computerworld Forecast 2017 is the source for job demand statistics where not otherwise stated.)
Here are the top 10 IT skills and job roles that hiring managers need in 2017:
Help desks are changing as technology evolves and users grow more familiar with choosing and supporting their own systems. Use these insider tips to maximize your help desk's productivity and make sure it remains an essential part of your business.
As technology and business continue to evolve, the IT landscape looks far different than it did 10 or even 5 years ago. The traditional on-site help desk – which handled all device rollouts, support questions, break-fix emergencies and other urgent needs – is changing too. Many organizations cut costs to preserve or promote revenue-generating personnel, and the growing trend to outsource what are deemed low-level processes can hand many a help desk over to an external provider.
Furthermore, new trends and challenges such as remote access, cloud services, mobility and global interconnection can produce additional pressures on the in-house help desk. This is exacerbated by today’s instant gratification society, as well as the mindset by some in the business world that the help desk is an impediment to their productivity – something they need to make an end run around rather than working with to achieve their goals (a mindset quite likely produced by help desks that don’t keep up with the changes or which are hamstrung by inefficient operations).
A relevant help desk capable of meeting the current challenges of technology can more than earn its keep by helping employees to do their jobs to the best of their abilities. There is a misconception that help desks don’t generate revenue (the best case scenario is that they are viewed as a negative revenue preventer – in other words, helping to combat lost productivity and wages by keeping systems running), but that’s not necessarily the case. A successful help desk ensures that staff can work as effectively as possible by keeping them informed of new developments, helping them find shortcuts to work efficiently and formulating best practices for the organization to standardize – for instance, developing a PowerPoint template for employees to use in creating presentations which comes with logos and links to reference sites or file shares. These tactics will in turn help build out the careers & capabilities of help desk technicians.
Outsourced help desk services will be quick to tell you they can cut costs and improve service by offering a 24x7x365 infrastructure that will be more efficient and responsive. This may be quite true, and many issues can be resolved remotely through externally managed systems. However, nothing beats hands-on technicians who can respond to situations face-to-face. A dead laptop, for instance, is a lot easier for a technician to support if they can troubleshoot, diagnose and/or replace it immediately, rather than subjecting employees to phone calls, wait times and shipped systems. With this in mind, perhaps the ideal help desk going forward will be a hybrid of on-site and off-site personnel.
Whether on premises, outsourced or hybrid, these 10 operational methods can help keep your help desk relevant and aligned with business priorities:
These IT careers will score the biggest year-over-year pay bump from 2013 to 2014.
Technical staffing firm, Robert Half Technology, just released its 2014 Salary Guide, featuring historical and projected earnings for this year’s hottest IT job roles. The average raise for all IT professionals in 2014 is 5.6%, up slightly from 5.3% last year. Information technology wage hikes will once again trump all other employment sectors, which clock in at a 3.7% average raise.
Here are the IT jobs that will get the biggest raises in 2014:
The new IT Salary Guide from technical staffing leader Robert Half Technology indicates the IT professionals who will enjoy the biggest pay raises in 2013.
The information technology job market will experience a 5.3% uptick in starting IT salaries in 2013, dwarfing the 2.9% average raise for all American workers. A clear skills gap in high-demand positions is the driving factor in IT salary hikes; cutting-edge fields like mobile app development, wireless networking and big data analytics currently have more job openings than qualified professionals to fill them.
ITCareerFinder breaks down the most sought-after information technology jobs you can get with a degree in computer science. Delve into each role for marketable courses and electives, salaries, recommended degree programs and insider tips.
There’s never been a better time than now to pursue a career in IT. The proliferation of emerging technologies in mobile and cloud computing, soaring demand for data science, programming and cyber security skills, and the increased automation (for better or worse) of legacy roles in retail and manufacturing, are just some of the factors driving a golden age for tech employment. There are infinite paths to the IT job of your dreams, but whichever road you choose there’s a good chance that earning a degree in computer science (CS) will be your first step.
CS curricula and the jobs you can land with a computer science degree vary widely, but there are some core subjects shared by most undergraduate computer science programs. The core curriculum in a CS associate or bachelor’s degree typically includes programming and software development, data structures and algorithms, operating systems, and applied mathematics. There are many CS specializations that dive deeper into one or more of these core areas, and plenty of computer science majors designed to prepare you for a specific IT career path. Your personal passions, resources like time and money, and the job you’re shooting for will dictate the computer science program that’s right for you.
The curriculum in a graduate computer science program builds on the undergrad coursework above. Generally, a computer science master’s degree dives deeper into the technical skills you learned as an undergrad, with a greater focus on a specific career track and potential management roles. MBAs in computer science concentrate on the business side of things; here you will learn to use computing skills to set and achieve organizational goals. Doctoral and PhD degrees in computer science tend to focus on research and scientific advancement; these programs are geared toward jobs like computer research scientist and CS professor.
This article will lay out some of the best jobs you can achieve with a computer science diploma (“best” in this case means top-tier salaries, an aggressive hiring forecast, and a high rate of upward mobility). We'll also highlight the courses and electives you should pursue to maximize your job prospects in each role, recommended degree levels, and earnings.
Here are the best jobs you can get with computer science degree:
Trying to determine your ideal IT career path? Want to know which computer jobs will be in the greatest demand, offer the highest salaries and best opportunities for advancement once you finish training? ITCareerFinder assembled this comparison of the decade’s hottest technology careers to serve as your guide. These 10 computer jobs will experience the fastest growth, pay salaries well above the national average, boast top employment rates, and offer a range of promotion opportunities.
Compare the best computer jobs by employment projections, key growth factors, salary and more, then click the links of your favorite IT career paths for deep dive career profiles featuring skills and responsibilities, desirable certifications, wage analyses, education requirements, training & degree programs, local job openings and tips from IT insiders.
Methodology used to discover this decade’s best computer jobs centered around a four-point weighted analysis of employment growth forecasts from the U.S. Bureau of Labor Statistics’ Occupational Outlook Handbook, IT salaries from Indeed.com, the ratio of job listings to qualified applicants on leading technology job boards, and potential for upward mobility based on interviews with technology and employment experts, as well as recent IT hiring trends.
Discover the ten best computer jobs for the future:
The Internet of Things is one of the most revolutionary technology trends of our lifetime -- and it’s poised to explode. These skill sets will maximize your salary and marketability in the proliferating Internet of Things.
Simply put, the Internet of Things (IoT) is the merger of the physical world with the digital. In the IoT, everyday objects are embedded with technology – such as Wi-Fi and sensors – to acquire a unique online identity and gain the ability to interact with their external environment. This infinite network of “smart” devices promises a range of benefits for businesses, individuals and society at large, including reduced waste, increased safety, greater convenience and improved quality of life.
The vanguard of the IoT revolution is here: Smart objects ranging from fitness wearables and home appliances to connected factories and even whole smart cities are coming online daily, but this is only the beginning. As broadband and hardware costs continue to fall, innovations in mobile and cloud abound, and society continues to embrace an increasingly connected culture, the Internet of Things will explode -- Gartner (conservatively†) predicts 26 billion devices on the Internet of Things by 2020, when by IoT product and services will be generating $300+ billion per year.
For this year's breakdown of the most sought-after skill sets in the IT workforce, we're once again drawing data from ComputerWorld's annual hiring forecast. In addition, we'll analyze a range of trusted sources (see links at the end) and provide expert commentary to prognosticate about the hottest technology skills through 2016 and beyond.
For its latest forecast, ComputerWorld surveyed 182 IT managers and decision makers. With over one-third (37%) of respondents planning to grow their rosters in 2016 - up from 24% in last year's survey - the technology job market is certainly heating up. This spells good news for existing tech pros looking for a new career path, as well as job seekers new to the IT space. Of course, capitalizing on this growth is contingent on possessing the right expertise, so without further ado, here are the top ten IT skills in demand for 2016: