Technical Support Specialist Salary Range

Is your technical support specialist salary on point for your location, experience, certifications and skill set? Here's a dynamic look at tech support and help desk wages, including salary comparisons derived from the leading salary surveys and employment data sources.

Utilize our custom job search and school finder tools to maximize your technical support specialist salary. Explore the IT help desk career path for a deep dive into this essential role.

Find Technical Support Training

Historic Technical Support Salaries

Average salary ranges for technical support specialists, help desk technicians and related occupations for the past three years:

Job Title 2020 Salary 2021 Salary 2022 Salary 2-Year Change
Computer Repair Technician $33,500 - $47,500 $35,000 - $48,000 $36,500 - $49,250 + 5.9%
Help Desk / Tech Support $41,500 - $56,500 $41,500 - $56,500 $42,750 - $58,000 + 2.8%
Desktop Support Analyst $49,750 - $73,500 $50,750 - $72,000 $52,000 - $73,500 + 1.8%
Mobile Device Support $58,000 - $83,250 $58,500 - $84,000 $59,000 - $85,750 + 2.5%
Technical Support Manager $107,500 - $157,750 $111,500 - $163,750 $112,000 - $164,500 + 4.2%
pdf icon Sources: Robert Half Technology 2020, 2021 and 2022 Salary Guides

Skills To Boost Your Tech Support Salary

Learn these skill sets to increase your earnings in technical support and IT help desk positions:

  • CompTIA certifications inc. A+, Network+ & Security+
  • Windows desktop and server administration
  • Cisco network management skills and certs
  • Cyber security skills and credentials
  • Cloud computing and virtualization
  • Mobile device management
  • Superior customer service skills
  • Soft skills inc. critical thinking, problem solving & communication

Technical Support Specialist Salaries by State

US State / Location

Average Annual Wage

Average Hourly Wage

Alabama
$49,890 $23.99
Alaska
$61,350 $29.49
Arizona
$55,190 $26.54
Arkansas
$45,540 $21.89
California
$71,790 $34.51
Colorado
$65,270 $31.38
Connecticut
$63,050 $30.31
Delaware
$60,420 $29.05
District of Columbia
$73,930 $35.54
Florida
$51,900 $24.95
Georgia
$57,570 $27.68
Hawaii
$61,980 $29.80
Idaho
$51,350 $24.69
Illinois
$54,330 $26.12
Indiana
$50,120 $24.10
Iowa
$55,170 $26.52
Kansas
$50,140 $24.11
Kentucky
$49,900 $23.99
Louisiana
$50,120 $24.10
Maine
$52,110 $25.05
Maryland
$57,580 $27.68
Massachusetts
$71,080 $34.17
Michigan
$51,680 $24.85
Minnesota
$57,950 $27.86
Mississippi
$47,090 $22.64
Missouri
$55,270 $26.57
Montana
$47,190 $22.69
Nebraska
$52,190 $25.09
Nevada
$49,930 $24.01
New Hampshire
$58,760 $28.25
New Jersey
$63,060 $30.32
New Mexico
$47,670 $22.92
New York
$64,630 $31.07
North Carolina
$54,260 $26.09
North Dakota
$54,180 $26.05
Ohio
$51,380 $24.70
Oklahoma
$50,120 $24.10
Oregon
$58,720 $28.23
Pennsylvania
$57,440 $27.61
Puerto Rico
$33,030 $15.88
Rhode Island
$56,660 $27.24
South Carolina
$51,080 $24.56
South Dakota
$42,460 $20.41
Tennessee
$48,410 $23.27
Texas
$52,530 $25.26
Utah
$56,800 $27.31
Vermont
$58,100 $27.93
Virginia
$58,980 $28.35
Washington
$64,010 $30.77
West Virginia
$45,440 $21.85
Wisconsin
$55,320 $26.59
Wyoming
$51,760 $24.89
web icon Source: US Bureau of Labor Statistics

Top Paying Cities for Tech Support Pros

These cities and metropolitan areas pay the highest average salaries to technical support specialists:

  1. Sacramento-Roseville-Arden-Arcade, CA: $90,480
  2. San Francisco-Oakland-Hayward, CA: $76,920
  3. San Jose-Sunnyvale-Santa Clara, CA: $76,510
  4. Boulder, Colorado: $72,630
  5. Boston-Cambridge-Nashua, MA-NH: $72,040
  6. New York-Newark-Jersey City, NY-NJ-PA: $67,970
web icon Source: US Bureau of Labor Statistics

Technical Support Specialist Salaries by Role & Experience

  • Help Desk Technician Tier 1: $45,000
  • Help Desk Technician Tier 2: $58,000
  • End-User Support Specialist: $61,000
  • PC Repair Technician: $62,000
  • Technical Support Specialist: $62,000
  • Desktop Support Specialist: $63,000
  • Help Desk Technician Tier 3: $69,000
  • Application Support Specialist: $84,000
  • Systems Administrator: $92,000
  • Help Desk Manager: $92,000
  • Windows Systems Administrator: $100,000
  • Technical Support Manager: $101,000
  • Linux Administrator: $107,000
  • Senior Windows Administrator: $115,000
  • Senior Systems Administrator: $124,000
  • Senior Linux Administrator: $130,000
web icon Source: Glassdoor.com

Tech Support Wages vs. Popular IT Job Roles

Compare earnings for technical support specialists and related positions to the IT field:

  • Systems Architect: $147,901
  • Cloud Engineer: $140,571
  • MIS Manager: $119,186
  • IT Project Manager: $118,517
  • Systems Engineer: $112,407
  • Database Administrator: $111,362
  • Cyber Security Analyst: $102,253
  • Business Intelligence Analyst: $101,497
  • Web Developer: $98,912
  • Computer Programmer: $97,320
  • Network Engineer: $93,373
  • Application Support Engineer: $91,176
  • Systems Administrator: $88,642
  • Data Analyst: $84,779
  • Technical Support Engineer: $77,169
  • Help Desk Technician: $52,259
pdf icon Source: 2022 Tech Salary Report by Dice.com

Technical Support Training

New tech pros often begin their career in technical support because of its low barrier to entry and exposure to a wide range of IT domains, such as networking, data management, cloud computing and cyber security. Get started on your IT career path with technical support specialist courses and degree programs like these.

Admissions advisors can provide more info about course curriculum, admissions & start dates, career placement, tuition costs, and personalized financial aid options.
Got targeted learning goals? Many schools offer individual courses & certificates from degree programs.

Associate of Arts in Information Technology

  • Gain the Skills and Credentials to Pursue a Range of Entry-Level IT Jobs
  • Prepare for Valuable Industry Certifications
  • Computer Network and Systems Administration
  • Database and Information Systems Management
  • Intro to Computer Programming and Web Design
  • Soft Skills inc. Effective Speaking & Communication
 

Bachelor of Science in Cybersecurity

  • Gain the Skills and Credentials to Pursue Jobs in Cyber Security and Network Management
  • Prepare for CompTIA & TestOut Certifications
  • Information Security Tools and Techniques
  • Design, Build & Manage Secure IT Networks
  • Cyber Security Policy and Risk Management
  • IT Service and Process Management
 

Bachelor of Science in Network Technology: Cisco

  • Prepare for Cisco Networking Certifications
  • Design & Manage Cisco Wired / Wireless Networks
  • Network Security Threats & Countermeasures
  • Install and Support Telecommunications Systems
  • IT Project and Process Management Training
  • Explore Hot IT Topics inc. RFID Architectures, Enterprise Mobility & Cloud Computing
 

Master's in Technology Management

  • Prepare for Leadership Roles in Business and Information Technology
  • Business Intelligence and Data Analytics
  • Cyber Security Threats & Countermeasures
  • Cloud Computing and Virtual Data Centers
  • Globalization and the Modern IT Workforce
  • Computer Systems Analysis Tools & Techniques
  • Wield Emerging Technologies and IT Personnel to Achieve Business Goals
  • No GRE or GMAT Required for Admission
 
Search IT courses and degree programs by job role, technology platform & major.

Matching Resources

Web-based Help Desk & Technical Support Specialist salary data refreshed annually.

Salary survey data updated annually.

Online Tech Schools

SNHU logo

SNHU provides affordable, online degree programs that are recognized by employers, certifying bodies, and higher learning institutions nationwide.

Featured Online Programs:

Browse Programs

Capella University logo

Capella's competency-based online degree programs provide knowledge, real-world skills and IT certifications that are immediately applicable to your career goals.

Featured Online Programs:

Browse Programs