Top Tech Skills in the Remote Work Era

ITCareerFinder interviews technology, business, staffing and education leaders to identify the most desirable skills in the post-Corona IT workforce.

Desirable Remote Tech Skills

The global pandemic has thrown organizations large and small into turmoil as offices shuttered overnight, and employees began a trial-by-fire adjustment to home office environments.

This has had a profound impact on the IT needs of businesses, and offers those in the tech job market a series of opportunities in the areas of IT service management (ITSM), unified communications, security, and a host of areas where businesses will need to ramp up their acumen—quickly and permanently.

“The most shocking thing about the pandemic was not that people were starting to work from home, it was how quickly it happened,” explains Shirin Mangold, senior director of IT at software and information solutions specialist Deltek.

She notes the company immediately lost their ability to go in and pick up IT equipment, and had to support employees who had never worked outside the office. This requiring providing an avalanche of information her team needed to communicate to people working remotely, without the ability to rely on traditional in-office communications.

“We had an increased reliance on online collaboration tools and that became extremely important for communicating information to people,” she says. “As people went home, they asked for support on consumer products, home printers, WiFi and cable providers, and it challenged our ability to troubleshoot, so we really had to share knowledge more creatively.”

She sees business needs for IT Service Management and Unified Communications ramping up dramatically as IT departments struggle with a deluge of tickets, a view shared by Matt Hackney, regional vice president for the New York region at the staffing firm, Robert Half Technology.

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Best Project Management Certifications for IT Pros

Experienced IT project manager, Mary Kyle, breaks down the most valuable PM certifications for tech professionals and software developers.

best project management certs

The field of Project Management is hands-down one of my favorite career paths. Project management is challenging. It pulls in elements of resource management (human and tangible), planning, scheduling, risk mitigation, scope, finances, and so much more. For individuals with an eye to detail and who love the challenge of taking a mere concept from initial planning to the final product, then project management just may be the career for you.

For IT professionals and developers, project management can be an exciting career opportunity. Project managers who possess technical skills are in high demand. A search for technical project managers on SimplyHired yielded over 90,000 job posting. Granted, this was just a snapshot in time but no matter how you look at it, that’s a lot of employers seeking project managers who possess technical skills! It’s a perfect win for employers as well as IT pros and developers.

Whether you’re a seasoned project management pro, looking to make a mid-career transition to project management, or simply exploring what project management is all about, certifications can help you achieve your career goals. There are many different project management certifications available today and selecting the right PM certification may appear daunting. How do you choose? In reviewing certifications, consider where you are in your PM career (entry level, mid-career or experienced). Has your organization adopted a specific project management methodology such as Agile, Six Sigma, or Scrum? Are you located in the US or another geography? These types of questions will help you select the cert program that is right for you.

Below, we’ll take a look at a few of my favorite project management certifications. This is by no means meant to be an exhaustive list of PM certifications. But these are all well-respected, globally recognized, and sought after by employers. You’ll find them a welcome addition to your career portfolio.

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