Technical Support Courses & Degrees
As long as technology is used to do business, organizations will need skilled technical support specialists to keep it running smoothly.
Universities, colleges and private computer schools offer a range of training and degree programs in sought-after technical support skills, including IT help desk & call center training, Windows, Linux & Mac systems administration, PC repair, mobile device support and computer networking. Compare technical support training and certification programs in the U.S., Canada and online below.
Featured Technical Support Programs
Admissions advisors can provide more information about tech support programs & curriculum, admissions & start dates, career placement, tuition costs, personalized financial aid options & scholarships.
Got targeted learning goals? Many schools offer individual courses & certificates from accredited degree programs.
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Accredited School
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Technical Support Program
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Course Highlights & Certifications
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A.A. Information Technology Support
- Method: Online or On-Campus
- Degree Level: Associate
- Accredited Program: Yes
- Financial Aid Available: Yes
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- Includes Certification Prep for:
- MOS: Microsoft Word 2010
- MOS: Microsoft Excel 2010
- MOS: Microsoft Outlook 2010
- MOS: Microsoft Access 2010
- MOS: Microsoft PowerPoint 2010
- Software - Configuration, Security, Optimization, Maintenance, File Management & Recovery
- Hardware - Components, Architecture, Upgrades, Networking, Configuration and PC Repair
- Skills and Credentials to Use/Support MS Office
- Maintain & Troubleshoot Windows and MAC PCs
- Study Online or at one of 200+ U.S. Locations
- Targeted Six-Week Courses Begin Year Round
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Computer Service & Repair
- Method: Self-Paced Online
- Degree Level: Coursework
- Accredited Program: Yes
- Financial Aid Available: Yes
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- Includes Certification Preparation for:
- Select Hardware and/or Software Focus Area
- Build and Repair Modern PCs from Ground Up
- Windows Software/OS Setup and Installation
- Computer Network Administration & Security
- Full-Time Access to Virtual Computer Labs
- Authoritative IT Text Books and Study Guides
- Affordable Tuition and Interest-Free Payments
- Career-Focused Curriculum plus a Verifiable Diploma in PC Service and Repair
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A.S. Network Systems Administration
- Method: Online or On-Campus
- Level: Associate Degree
- Accredited Program: Yes
- Financial Aid Available: Yes
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- Networking Fundamentals inc. LAN, WAN, OSI, TCP/IP, Internet Protocols & Troubleshooting
- Cisco Network Administration Training based on Cisco Networking Academy Curriculum
- Learn how to Design, Configure, Optimize & Maintain Cisco Routers and Switches
- Windows 7, Unix and Linux OS Administration
- Install and Configure Voice & VoIP Systems
- Study Advanced IP Addressing Techniques
- Network Telephony and Call Center Training
- Traffic Management with Access Control Lists
- Network Security and Cyber Crime Forensics
- Effective Oral & Written Communication Skills
- Attend Online or 95+ U.S. Campus Locations
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A.A. IT Cisco Networking
- Method: Online or On-Campus
- Degree Level: Associate
- Accredited Program: Yes
- Financial Aid Available: Yes
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- Includes Certification Prep & Exams for:
- Cisco CCENT & CCNA Certifications
- Earn the Skills and Credentials to Become an Entry-Level Cisco Network Professional
- Led by Certified Cisco Systems Instructors (CCSI) using Official Books, Labs & Curriculum
- Local and Wide Area Network Administration
- Learn Network Security & Penetration Testing
- Cisco Routing and Switching Implementations
- Cisco Routing and Switching Management
- Implement Virtual Private Network Solutions
- Flexible 5-Week Classes Starting Year Round
- Study Online or at one of 200+ U.S. Locations
- Online Courses & Degrees Begin Year Round
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B.S.I.T. Networks Design & Mgmt.
- Method: Online Degree
- Degree Level: Bachelor's
- Accredited Program: Yes
- Financial Aid Available: Yes
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- Includes Certification Prep & Exams for:
- MCTS: Windows 7 - Configuration
- MCTS: Server 2008 Active Directory
- MCTS: Server 2008 Network Infrastructure
- MTA: Windows OS Fundamentals
- MTA: Networking Fundamentals
- MTA: Security Fundamentals
- MTA: Web Development Fundamentals
- CIW Web and JavaScript Specialist Certs
- CompTIA A+, Network+, Security+ & Project+
- Windows Client & Server Administration Training
- Microsoft Network Systems Design and Analysis
- Network Security Threats & Countermeasures
- Essential Web & Software Development Skills
- Team Leadership and IT Project Management
- 2012 Award-Winning Online Learning Platform
- Degrees & IT Certifications Begin Year Round
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A.A.S. IT Help Desk Administration
- Method: Online Degree
- Degree Level: Associate
- Accredited Program: Yes
- Financial Aid Available: Yes
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- Provides the Skills to Pursue a Range of Entry-Level Network/Help Desk Administration Jobs
- Learn how to Install, Configure, Administer & Support Popular Desktop Operating Systems
- Network Security Threats, Countermeasures and Recovery After an IT System Failure
- Customer Service and Relationship Building Training (In-Person, Online & Call Center)
- Setup and Manage Users and Permissions
- Troubleshoot Local and Network Printers
- Computer Network Administration Training
- Repair, Troubleshoot & Maintain PC Hardware
- Kaplan University's Job Placement Assistance
- Online Courses & Degrees Begin Every Month
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PC Repair Technician Certificate
- Method: Online Training
- Degree Level: Certificate
- Accredited Program: Yes
- Financial Aid Available: Yes
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- Includes Certification Preparation for:
- CompTIA A+ Certification
- CompTIA Network+ Certification
- Advanced Courses in Desktop PC Repair & Computer Hardware Troubleshooting
- Windows & Apple Mac OS Administration
- Network Protocols and Internetworking
- Affordable Tuition & Flexible Payment Plans
- Effective Oral & Written Communication Skills plus Superior Customer Service Training
- MS Office Administrator + End-User Training in Word, Excel, PowerPoint, Outlook & Access
- Online IT Courses Beginning Year Round
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MBA - Technology Management
- Method: Online Degree
- Degree Level: Master
- Accredited Program: Yes
- Financial Aid Available: Yes
- Prerequisite: Bachelor's Degree
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- Provides the Skills to Pursue a Career as an IT Manager, Client Technology Manager or CIO
- Prepare to Lead Organizations in the Planning, Development, Operation & Management of IT
- Applied Managerial Accounting, Economics, Finance, Marketing & Decision-Making Courses
- Led by Real-World IT Management Practitioners
- Use IT to Foster a Real Competitive Advantage
- Learn to Manage Relational Database Systems
- Networking & Telecommunication Management
- IT Innovation's Impact on Strategy & Operations
- IT Management and Team Leadership Training
- IT Management Capstone featuring Research, Analysis & Study of Real Business / IT Issues
- CTU's Virtual Campus won Computerworld Honors "Best of the Best" Academia Award
- Online Courses & Degrees Begin Year Round
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CompTIA A+, Network+ and Security+ Certification Boot Camp
- Method: Accelerated Boot Camp
- Locations: CA, NY, NJ and TX
- CompTIA Authorized: Yes
- Duration: 9 Days
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- Includes Certification Prep & Exams for:
- CompTIA A+ Certification
- CompTIA Network+ Certification
- CompTIA Security+ Certification
- Provides the Skills and Credentials to Pursue
a Range of Entry-Level IT Positions
- PC Hardware, Networking & Security Training
- Learn on State-of-the-Art Hardware/Software
- CompTIA Certified Trainer and Official Books
- Unitek IT Certification Exam Pass Guarantee
- Sybex CompTIA Certification Practice Tests
- Optional Hospitality Packages including Hotel Accommodations, Meals & Airfare
- Option to Pursue Individual IT Certifications
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Technical Support Courses, Degrees & Certificates
Browse accredited computer schools online and in your area, and compare courses, certificate, associate, bachelor's and master's degree programs with concentrations matching the technical support specialist education requirements.
Admissions advisors can answer your questions, and provide more info about course curricula, admissions & start dates, job placement services, tuition costs and personalized financial aid options.
Unitek Education
Unitek Education delivers premium technical training and certification solutions to corporate clients and IT career oriented individuals. Unitek's focus on instructor quality and superior service has been crucial to its success, helping it to become the only computer training center in the U.S. to achieve the triple status of Microsoft Gold Certified Partner for Learning Solutions (Gold CPLS), Cisco Learning Partner (CLP) and CompTIA Platinum Partner - each vendor's highest standard of excellence for authorized technical training providers.
Technical Support Certification Programs:
Campus Locations:
- California: 4670 Auto Mall Parkway Fremont, CA 94538
- California: 1111 Howe Ave Suite #205 Sacramento, CA 95825
- New York: 290 Madison Avenue New York, NY 10017
- New Jersey: 50 Park Pl. Suite 1101 Newark, NJ 07102
- Texas: 1825 W. Walnut Lane Suite 120 Irving, TX 75038
IT Support Specialist Career Resources
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