As long as we continue to use technology to conduct business, demand for the technical support professionals who keep it running smoothly will flourish.
Universities, colleges and private computer schools offer a range of programs in marketable tech support skills, such as help desk and call center management, Windows, Linux & Mac systems administration, PC repair, mobile device support and networking. Compare technical support courses, accredited degrees and certificates online and in your area below:
University of Phoenix's technical support associate program covers the concepts and real-world skills to support hardware and software at the enterprise level. Through hands-on labs and expert led online courses, students will gain experience in key tech support domains, including hardware and PC repair, software and operating systems, network administration and information security. This program also delves into highly marketable soft skills like customer service and creative problem solving.
DeVry University's Network and Communications Management Degree provides students with the expertise to design, implement, secure and support computer networks and telecommunications systems - the lifeblood of the modern enterprise. This program covers key networking domains, such as Voice over Internet Protocol (VoIP) systems administration, cyber security and Cisco network management. Graduates possess the skills and knowledge to pursue a range of IT job roles, including network administrator, information security analyst and technical support specialist.
These schools offer coursework, certificates and accredited degree programs matching the technical support specialist career path and education requirements.
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