Top 10 IT Skills in Demand for 2017

IT Skills In Demand 2017

The jobs you want; the skills you need.

“CompTIA projects global IT industry growth of 4.1 percent in 2017. If this growth materializes, it will push the $3.4 trillion global IT industry past the $3.5 trillion mark by year’s end,” according to the CompTIA IT Industry Outlook 2017. A one-hundred-billion-dollar increase in one year in an already massive market, where sufficient candidates are already lacking, has to spell job openings, and it does.

ITCareerFinder targets the ten hottest IT jobs this year, based on market data, outlining the skills you need to step into these positions. (The Computerworld Forecast 2017 is the source for job demand statistics where not otherwise stated.)

Here are the top 10 IT skills and job roles that hiring managers need in 2017:

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10 Ways to Keep Your IT Help Desk Relevant

Help desks are changing as technology evolves and users grow more familiar with choosing and supporting their own systems. Use these insider tips to maximize your help desk's productivity and make sure it remains an essential part of your business.

relevant IT help desk

As technology and business continue to evolve, the IT landscape looks far different than it did 10 or even 5 years ago. The traditional on-site help desk – which handled all device rollouts, support questions, break-fix emergencies and other urgent needs – is changing too. Many organizations cut costs to preserve or promote revenue-generating personnel, and the growing trend to outsource what are deemed low-level processes can hand many a help desk over to an external provider.

Furthermore, new trends and challenges such as remote access, cloud services, mobility and global interconnection can produce additional pressures on the in-house help desk. This is exacerbated by today’s instant gratification society, as well as the mindset by some in the business world that the help desk is an impediment to their productivity – something they need to make an end run around rather than working with to achieve their goals (a mindset quite likely produced by help desks that don’t keep up with the changes or which are hamstrung by inefficient operations).

A relevant help desk capable of meeting the current challenges of technology can more than earn its keep by helping employees to do their jobs to the best of their abilities. There is a misconception that help desks don’t generate revenue (the best case scenario is that they are viewed as a negative revenue preventer – in other words, helping to combat lost productivity and wages by keeping systems running), but that’s not necessarily the case. A successful help desk ensures that staff can work as effectively as possible by keeping them informed of new developments, helping them find shortcuts to work efficiently and formulating best practices for the organization to standardize – for instance, developing a PowerPoint template for employees to use in creating presentations which comes with logos and links to reference sites or file shares. These tactics will in turn help build out the careers & capabilities of help desk technicians.

Outsourced help desk services will be quick to tell you they can cut costs and improve service by offering a 24x7x365 infrastructure that will be more efficient and responsive. This may be quite true, and many issues can be resolved remotely through externally managed systems. However, nothing beats hands-on technicians who can respond to situations face-to-face. A dead laptop, for instance, is a lot easier for a technician to support if they can troubleshoot, diagnose and/or replace it immediately, rather than subjecting employees to phone calls, wait times and shipped systems. With this in mind, perhaps the ideal help desk going forward will be a hybrid of on-site and off-site personnel.

Whether on premises, outsourced or hybrid, these 10 operational methods can help keep your help desk relevant and aligned with business priorities:

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IT Salaries 2013: Top 10 Jobs Earning the Biggest Raises

The new IT Salary Guide from technical staffing leader Robert Half Technology indicates the IT professionals who will enjoy the biggest pay raises in 2013.

IT Salaries 2013

The information technology job market will experience a 5.3% uptick in starting IT salaries in 2013, dwarfing the 2.9% average raise for all American workers. A clear skills gap in high-demand positions is the driving factor in IT salary hikes; cutting-edge fields like mobile app development, wireless networking and big data analytics currently have more job openings than qualified professionals to fill them.

Android and iOS application developers will score the biggest raise from 2012 to 2013, with a 9% increase in starting salaries, followed closely by network engineers and data scientists.

Here are the 10 IT job roles getting the biggest pay hikes in 2013:

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Highest Paying IT College Majors

New workforce studies indicate the best computer majors by salary.

Best Computer College Majors 2013

I'm always analyzing employment studies and talking with technology executives about the IT skills and certifications they’re looking for in new hires. In addition to experience and credentials, education is a key factor in landing your dream job. In this article we’re going back to school for a look at the best paying IT majors of study.

The January 2013 salary survey from the National Association of Colleges and Employers (NACE), which tracks college graduates’ job offers, and a recent Georgetown University study based on employment data from the U.S. Census Bureau, independently verified that Computer Science (CS), Computer Engineering (CE) and Computer Information Systems (CIS) graduates earn the highest starting salaries of all technology majors.

Here's a breakdown of the top 3 best paying IT majors:

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Top 10 Technology Skills in Demand for 2016

Technology Skills In Demand 2016

For this year's breakdown of the most sought-after skill sets in the IT workforce, we're once again drawing data from ComputerWorld's annual hiring forecast. In addition, we'll analyze a range of trusted sources (see links at the end) and provide expert commentary to prognosticate about the hottest technology skills through 2016 and beyond.

For its latest forecast, ComputerWorld surveyed 182 IT managers and decision makers. With over one-third (37%) of respondents planning to grow their rosters in 2016 - up from 24% in last year's survey - the technology job market is certainly heating up. This spells good news for existing tech pros looking for a new career path, as well as job seekers new to the IT space. Of course, capitalizing on this growth is contingent on possessing the right expertise, so without further ado, here are the top ten IT skills in demand for 2016:

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How to Future-Proof Your Career in the Digital Age

Future Proof Your Career

The proliferation of IoT technology, artificial intelligence, robotics and the increased automation of routine tasks in the business world is slated to change the professional landscape dramatically in the coming decade and beyond. If you believe your industry or current job role may be left in the dust, you might be wondering how you can future-proof your career for the digital age. There are impactful things you can start doing now to position yourself as a top earner and valuable asset to employers in the years to come, whether you decide to pick up new skills to stay relevant in your current field or change your career into a field like IT, where your growth potential will remain stable for the long haul.

Here are some tips to help you beat the business world to the punch and future-proof your career:

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5 Security Skills Every Cloud App Developer Should Have

Talented cloud application developers are in high demand, but to build secure applications that protect their employer (and job), they need these vital expertise in cloud and server security.

Security Skills for Cloud Developers

The cloud brings enterprise-grade infrastructure within reach of every application developer. High-quality databases, frameworks, and tooling are freely available, making it easier than ever before to build powerful, custom applications. But building an app and securing it are not the same thing. Developers must also have a solid understanding of the security issues their app is likely to face.

Here are 5 skill sets developers need to build secure, cloud-based applications:

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Soft Skills to Excel as an IT Help Desk Technician

Master Technician, Darril Gibson, breaks down the essential soft skills for peak performance and upward mobility in IT help desk job roles.

Top Soft Skills for IT Careers

Help desk technicians (and all IT professionals) need a full range of hard and soft skills to excel in their career. Hard skills are specific, measurable abilities, such as configuring Windows or troubleshooting a Cisco network, while soft skills refer to a person’s capacity to effectively interact with others. As demand for IT talent continues to rise and the workforce becomes more competitive, those who compliment their knowledge and training with superior soft skills will be in the best position for long-term success.

Here are five of the most advantageous soft skills for IT help desk technicians:

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