Soft Skills to Excel as an IT Help Desk Technician

Master Technician, Darril Gibson, breaks down the essential soft skills for peak performance and upward mobility in IT help desk job roles.

Top Soft Skills for IT Careers

Help desk technicians (and all IT professionals) need a full range of hard and soft skills to excel in their career. Hard skills are specific, measurable abilities, such as configuring Windows or troubleshooting a Cisco network, while soft skills refer to a person’s capacity to effectively interact with others. As demand for IT talent continues to rise and the workforce becomes more competitive, those who compliment their knowledge and training with superior soft skills will be in the best position for long-term success.

Here are five of the most advantageous soft skills for IT help desk technicians:

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IT Jobs 2013: Top 10 Programming Languages In-Demand

Aggregate posts from the leading job boards indicate the best programming languages to land a job in 2013.

Programming Skills in Demand

With IT budgets at a five-year high, progressive organizations are developing new software systems and applications to boost performance, reduce costs and expand their reach across a fast-growing digital marketplace. The resulting increase in programming and development projects has placed computer programmers among this year's most sought-after professionals (IT or otherwise). 

CIO.com, a leading resource for IT executives, along with job board aggregator, Indeed.com, analyzed programming and development job offers across the top job boards to determine this year’s hottest programming languages. We built on this top-notch analysis to identify some of the key factors driving workforce demand for each language.

Here are the most marketable programming languages in 2013:

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Daniel Greenspan

RE:The rating is lopsided

Hi Fola. PHP came in at #11 with 18,000 job listings, which is what this ranking was based on. I agree wholeheartedly that PHP ski... Read More
Monday, 11 November 2013 20:48
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Highest Paying IT College Majors

New workforce studies indicate the best computer majors by salary.

Best Computer College Majors 2013

I'm always analyzing employment studies and talking with technology executives about the IT skills and certifications they’re looking for in new hires. In addition to experience and credentials, education is a key factor in landing your dream job. In this article we’re going back to school for a look at the best paying IT majors of study.

The January 2013 salary survey from the National Association of Colleges and Employers (NACE), which tracks college graduates’ job offers, and a recent Georgetown University study based on employment data from the U.S. Census Bureau, independently verified that Computer Science (CS), Computer Engineering (CE) and Computer Information Systems (CIS) graduates earn the highest starting salaries of all technology majors.

Here's a breakdown of the top 3 best paying IT majors:

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IT Salaries 2013: Top 10 Jobs Earning the Biggest Raises

The new IT Salary Guide from technical staffing leader Robert Half Technology indicates the IT professionals who will enjoy the biggest pay raises in 2013. The information technology job market will e...
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Top 10 IT Skills In Demand for 2013

Tech executives identify the hottest IT skill sets for 2013 in a new Computerworld survey.

Hot IT Skills 2013

IT executives share their hiring plans for 2013 in Computerworld's annual IT Forecast. Over 33% of the 334 IT decision-makers surveyed plan to take on new talent in 2013 - up from 29% in last year's survey and 23% in 2010. 2013 heralds an exciting time in IT employment, as the skill sets in the greatest demand are those that focus on the development, integration and management of new technologies and innovations to grow the business.

Here are this year's most sought-after IT skill sets:

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Daniel Greenspan

RE:Software testing demand?

Yes, demand for software testing skills will increase along with computer systems and application rollouts through 2013. You may a... Read More
Wednesday, 03 October 2012 15:44
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Best Computer Jobs for the Future

Trying to determine your ideal IT career path? Want to know which computer jobs will be in the greatest demand, offer the highest salaries and best opportunities for advancement once you finish training? ITCareerFinder assembled this comparison of the decade’s hottest technology careers to serve as your guide. These 10 computer jobs will experience the fastest growth, pay salaries well above the national average, boast top employment rates, and offer a range of promotion opportunities.

Best Computer Jobs

Compare the best computer jobs by employment projections, key growth factors, salary and more, then click the links of your favorite IT career paths for deep dive career profiles featuring skills and responsibilities, desirable certifications, wage analyses, education requirements, training & degree programs, local job openings and tips from IT insiders.

Methodology used to discover this decade’s best computer jobs centered around a four-point weighted analysis of employment growth forecasts from the U.S. Bureau of Labor Statistics’ Occupational Outlook Handbook, IT salaries from Indeed.com, the ratio of job listings to qualified applicants on leading technology job boards, and potential for upward mobility based on interviews with technology and employment experts, as well as recent IT hiring trends.

Discover the ten best computer jobs for the future:

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Five Tips on Writing an Effective IT Resume

Information Technology Resume Writing Tips

In the competitive world of Information Technology, especially with today’s digital job search & application methods, technology employers are bombarded with hundreds of IT resumes daily. If you have a resume, you’re off to a good start. But what sets you, a qualified IT professional, apart from the other candidates? They have an effective resume that’s optimized for the job they’re applying to. A properly formed resume will increase your chances of landing the IT job you want.

Here are five tips to help you write an effective IT resume:

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Top Five Skills to Secure a Job in Cloud Computing

Hot cloud computing skills

Cloud computing is often talked about as a technology that will make IT departments obsolete as companies seek to outsource computing needs. This analysis misses the complexity of what's actually happening in IT departments.

The actuality is that cloud technologies are running in conjunction with on-site systems, and many companies are choosing to operate and maintain their own servers - even if they have a few Cloud applications up and running. This adds a layer of complexity to effectively managing the IT needs of an organization. Rather than eliminating the role of in-house IT professionals, the cloud is merely changing the skill set and job functions of the IT department.

In my experience, here are the top 5 skills IT professionals will need to learn to work in cloud computing:

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